GenZ Decor is an online decor store offering unique, creative, and eye-catching products designed to add personality to your room, desk, gaming setup, or living space.

Yes, we deliver orders across Pakistan to all major cities and serviceable locations.

Yes, Cash on Delivery is available on eligible orders across Pakistan.

Orders are usually delivered within 3–5 working days after confirmation. Delivery times may vary slightly depending on your location, courier service, or public holidays.

After placing your order, you may receive an order confirmation through the contact information provided at checkout. Please make sure your phone number and delivery address are correct.

If your order has not yet been dispatched, contact us as soon as possible and we’ll try to update or cancel it. Once an order has been shipped, changes may no longer be possible.

If your product arrives damaged, please contact us as soon as possible and share clear photos or a video of the product and packaging. Our team will review the issue and guide you through the available solution.

Returns or exchanges are handled according to our store’s return policy. If there is a problem with your order, contact us with your order number and relevant photos/videos so our team can review the case.

You can reach us through the contact details or social media channels provided on GenZDecor.pk. Our team will be happy to assist with product or order-related questions.